Reach out to us
Yeti support is here to help with questions, account-related issues, technical concerns, or general feedback. Our team assists with account verification, deposits and withdrawals, game access and device compatibility. Contact us via live chat, email or phone for quick help, or submit a message and we’ll follow up. We aim for fast, clear responses so you can return to playing and betting with confidence.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email, 24/7) |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +1 416 582 3471 |
| Working hours | Mon-Fri, 09:00-18:00 |
If you need help with verification documents or withdrawal queries, include your account ID and a brief description when you contact us. Our security team may request ID for compliance and verification. Expect an initial response within 24 hours on weekdays and faster replies via live chat for urgent issues.
Email assistance
Email is the preferred contact method for detailed requests, account-related issues or situations requiring documents or explanations. Please send your message to [email protected] and include a clear subject line along with your full name, account ID and current phone number. Providing complete, up-to-date contact details helps us process requests faster and reduces delays.
Send us a message
Response Time
Most inquiries are answered within one business day. More complex issues, such as account verification, disputed transactions or security investigations, may take longer depending on the nature of the request and any required documentation. If you need a faster response, use live chat for immediate help or open a ticket and include as much detail as possible to speed up processing.
Feedback
We want to hear from you. Share feedback, suggestions or ideas to improve the site, and we’ll review every message carefully. Your input helps us refine features, promotions, payments and the overall user experience for Canadian players. Send your thoughts through live chat or the contact form, and we’ll follow up when needed.