Responsible Gambling

At Yeti we take responsible gambling seriously. We want players to enjoy online play while keeping control of their activity and finances. This page explains the tools and support we offer to promote safer play, how to spot signs of a problem, and where to get professional help in Canada.

Player protection principles

We follow a few simple principles: protect vulnerable players, promote controlled play, and provide clear tools to manage gambling activity. We encourage everyone to set reasonable limits, take regular breaks, and reach out for help if gambling stops being fun or begins to affect daily life.

Activity-control tools

Players can manage their account activity through My Account - Responsible Gambling. Available controls include deposit limits, loss limits, session timers, temporary time-outs and full self-exclusion. These tools are immediate to set up and can be adjusted or removed according to the rules shown in your account.

Deposit limits

You can set daily, weekly or monthly deposit limits to control how much money enters your account. Limits apply across all payment methods and are designed to keep play within a planned budget. If you need help setting or changing limits, our support team can guide you.

Loss limits

Loss limits let you cap how much you are prepared to lose over a chosen period. These are separate from deposit limits and help provide an additional safeguard for players who want tighter control over their spending.

Time limits and reality checks

Session-time limits and reality-check reminders help you monitor time spent playing. You can set reminders to appear after 15, 30 or 60 minutes, and activate automatic session time limits to avoid extended play. Regular breaks are an effective way to keep gaming balanced.

Self-exclusion

If you need a longer break, self-exclusion options are available. Self-exclusion can be set for extended periods and will close access to your account for the chosen term. In some cases, self-exclusion can be applied across related sites and brands to provide a wider safeguard.

Signs of problematic behaviour

Warning signs can include chasing losses, playing longer than intended, borrowing money to play, neglecting responsibilities, or feeling anxious about gambling. If you notice these changes in yourself or someone close to you, consider using limits, a time-out, or self-exclusion.

Tips for maintaining control

Set a clear budget before you play, use deposit and loss limits, schedule regular breaks, avoid gambling when stressed or under the influence, and keep gambling separate from bills and essential expenses. Make use of reality checks to stay aware of time spent online.

Professional help and support organisations

If you need further support, contact your provincial problem gambling helpline or national and international resources such as CAMH and Gambling Therapy. You can also use blocking tools like GamBan, BetBlocker or GamBlock to restrict access to gambling sites. If you require immediate assistance, contact local emergency services or your health provider.