Yeti Casino Privacy Policy
This Privacy Policy explains how we at Yeti collect, use and protect your personal information when you use our online casino and sportsbook services in Canada. We value your privacy and aim to be clear about the data we handle, why we need it and how you can control it.
Types of data we collect
Personal data
When you create an account or verify your identity we collect personal details such as your name, date of birth, address, email, phone number and government ID documents where required for verification. We also retain account credentials and communication records.
Technical data
We collect device and connection information including IP address, device type, browser, operating system, and log data about your activity on the site. This information helps with account security, fraud detection and service performance.
Transactional data
We store payment and transaction records such as deposits, withdrawals, bets, wins and losses, plus payment method details required to process transactions and comply with applicable rules.
How we use your information
Your data is used to provide and improve our services, verify identity and eligibility, process deposits and withdrawals, detect and prevent fraud, respond to support requests and meet our regulatory obligations. With your consent we may also use contact details to send promotional offers, subject to your opt-out choices.
Data protection practices
We protect information with industry-standard security measures, including encryption during transmission, access controls and secure storage. Access to personal data is limited to staff and service providers who need it to perform their duties. We retain data only as long as necessary for the purposes described and to meet legal or regulatory requirements.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, keep you logged in, measure site performance and deliver relevant content. You can manage cookie settings through your browser and by adjusting preferences in your account where available. Blocking cookies may affect certain site features.
User rights
Residents of Canada have rights to access, correct or request deletion of their personal data where applicable. You may also withdraw consent for direct marketing and request restrictions on processing in certain circumstances. We will respond to verifiable requests in a timely manner and may ask for proof of identity before making changes.
Access, correction and deletion
To access, correct or delete your information, contact our support team at [email protected]. Include your account details and the request you are making. We will explain any limitations to deletion where we must retain records for legal or regulatory reasons.
Information sharing and third parties
We share personal data with payment processors, game and platform providers, fraud-prevention services, analytics vendors and legal or regulatory authorities when required. Third parties are contractually bound to protect your information and use it only for the purposes we specify.
Privacy policy updates
We may update this policy from time to time. Any material changes will be posted on this page and, where appropriate, we will notify you directly. Please review this policy periodically to stay informed about how we handle your information.